Covid_19

Page last updated on Tuesday 11th August 2020

On this page you will find information about

Social Distancing , Discount for NHS Staff , Extended Opening Hours

Social Distancing 

We have reviewed our farm shop policy and from now on the number of customers in the farm shop will be limited to 10. Please make sure you maintain a two metre distance from other customers and our team whilst you shop. We kindly ask that you refrain from touching products unless you intend to buy them. We also request that only one member from each household shops with us at any one time. This is a policy being phased in by many retailers to ensure that food shopping can be carried out with minimum waiting times and of course with less people its easier to keep your distance. Please do not lean over other shoppers to select your products at any time.

Whilst it’s preferable for people to shop on their own we do recognise that some of you may not be able to leave young children at home or in your car and for this of course we make an exception. In these circumstances you must supervise your child at all times making sure our social distancing policy is respected.

Extended Opening Hours for Elderly, Vulnerable and Disabled Shoppers

Discount for NHS workers

If work for the NHS we are offering you 20% discount in the farm shop when you show your ID card. This is our way of saying thank you to you for the amazing work you do.

Secretts and Corona Virus

Like all food retailers we know we have a responsibility to our customers to remain open and serving our local community with top quality food and produce. We have put some new procedures in place on top of what we already do as a five star rated business. Our cleaning rota and attention to procedure means we have always gained a five star rating for food hygiene for the business. We have followed the advice of Public Health England and have a more stringent hand washing policy in action and sanitisers at the tills for our team to use. Our farm shop team have been fully briefed and this drive is being management led. If you have any concerns please do not hesitate to contact us by email at info@secretts.co.uk. We will give regular updates as the crisis continues regarding stock levels in the farm shop and opening hours. Currently the shop is open as normal from 8.30am – 5.30pm Monday to Saturday and 10am – 4pm on Sundays.