Frequently Asked Questions

Page last updated Saturday 17th October 2020

First off, here are some answers to some Frequently Asked Questions. If you can’t find what you need here please email us on info@secretts.co.uk. Please note that the Pumpkin Field is only open during Pumpkin Week(24th – 31st October) and at no other time. 

  1. What does the entry fee cover?

The entry fee to this event is a small sum of £2 per person/child. This give you access to the site and helps us pay for staff / toilet hire / cleaning and maintenance of the site while you are with us. A huge amount of preparation goes into preparing the site during the event and more so this year due to the restrictions placed upon by Covid-19.

2. Do I have to pay for my baby/toddler?

There is no charge for children under the age of 2.

3. How much are the pumpkins?

The price of the pumpkins is determined by their size in diameter – we have a very simple grading system. Pumpkins start at £1-2  for the small ones and up to £10-12 for the big ones. Pumpkins are paid for on the pumpkin field so make sure you take cash for this as we cannot process cards. This year we will also have larger pumpkins in the PYO enclosure where we serve refreshments as we know without tractors they may be difficult to carry.

4. Do you take cards?

Card payments can be made at stalls for food.

5. Can I bring my dog?

No, really sorry but for health and safety reasons dogs are not permitted into the PYO enclosure or onto the Pumpkin Field.

6. Can I bring my own picnic?

Only food purchased on site can be eaten in the PYO enclosure and seating is reserved for paying customers. There are however plenty of grassed areas outside the PYO which you are welcome to use if you wish to bring a picnic.

7. Are tickets refundable

Tickets are not refundable unless there is a directive from Public Health to say that we cannot go ahead with this Pick Your Own Event.

8. Is there parking?

We have plenty of free parking on site (see map below). Please follow the signs for the PYO and don’t block the parking at the farm shop.

9. My son/daughter has special needs/is disabled can you offer any additional help?

Yes we can. Please email info@secretts.co.uk and we will help where possible to make your visit accessible.